:root{--bg:#070809;--bg2:#0d0e10;--card:#111214;--card2:#171719;--line:#302a1a;--gold:#d7b45d;--gold2:#f3d991;--muted:#aaa9a3;--text:#f7f5ef;--ok:#6bd59a;--danger:#ff7f8c;--blue:#6cb7ff}*{box-sizing:border-box}html{scroll-behavior:smooth}body{margin:0;background:radial-gradient(circle at 50% -10%,rgba(215,180,93,.16),transparent 34%),linear-gradient(180deg,#070809,#0b0c0e 45%,#070809);color:var(--text);font-family:Tahoma,Arial,sans-serif;min-height:100vh}.public-shell{width:min(1080px,94%);margin:auto;padding:20px 0 60px}.public-topbar{display:flex;justify-content:space-between;gap:14px;align-items:center;padding:12px 0}.brand{display:flex;gap:11px;align-items:center}.brand-mark{width:46px;height:46px;border-radius:15px;display:grid;place-items:center;background:linear-gradient(145deg,#2b220d,#0e0f10);border:1px solid #705c25;color:var(--gold2);font-weight:900;box-shadow:0 10px 32px rgba(0,0,0,.35),inset 0 0 20px rgba(215,180,93,.07)}.brand strong{display:block;font-size:17px;color:var(--gold2)}.brand small{display:block;color:#8f8e88;margin-top:4px}.back-link{color:#e6d08b;text-decoration:none;border:1px solid #3b321d;padding:10px 13px;border-radius:12px;background:#111214}.hero{position:relative;overflow:hidden;margin-top:16px;border:1px solid #51431e;border-radius:30px;padding:34px;display:grid;grid-template-columns:1.25fr .75fr;gap:24px;align-items:center;background:linear-gradient(145deg,rgba(27,24,16,.96),rgba(12,13,15,.98) 55%,rgba(18,18,20,.96));box-shadow:0 24px 80px rgba(0,0,0,.35)}.hero:before{content:"";position:absolute;width:430px;height:430px;border-radius:50%;right:-230px;top:-260px;background:rgba(215,180,93,.12);filter:blur(10px)}.hero-copy{position:relative;z-index:2}.kicker{display:inline-flex;padding:7px 12px;border-radius:999px;border:1px solid #6f5b23;color:var(--gold2);background:#1c180c;font-size:12px;font-weight:800}.hero h1{font-size:clamp(32px,5vw,56px);margin:16px 0 12px;color:#f6dd98;letter-spacing:-1px}.hero p{color:#d0cec7;line-height:2.05;font-size:16px;margin:0;max-width:720px}.hero-art{position:relative;min-height:250px;display:grid;place-items:center}.hero-orb{width:190px;height:190px;border-radius:50%;background:radial-gradient(circle at 35% 30%,#4f3e15,#17150e 42%,#08090a 75%);border:1px solid #9a7d30;box-shadow:0 0 0 12px rgba(215,180,93,.03),0 0 65px rgba(215,180,93,.16),inset 0 0 40px rgba(242,211,127,.12);display:grid;place-items:center;font-size:82px}.orbit{position:absolute;width:240px;height:78px;border-radius:50%;border:2px solid rgba(215,180,93,.32);transform:rotate(-9deg);box-shadow:0 0 22px rgba(215,180,93,.18)}.section-card{margin-top:20px;border-radius:25px;border:1px solid #2e2d2a;background:linear-gradient(145deg,#151517,#0f1012);padding:24px;box-shadow:0 14px 40px rgba(0,0,0,.22)}.section-head{display:flex;justify-content:space-between;gap:16px;align-items:flex-start;margin-bottom:20px}.section-head h2{margin:0 0 7px;font-size:24px;color:#f2d889}.section-head p{margin:0;color:var(--muted);line-height:1.9}.channel-grid{display:grid;grid-template-columns:repeat(4,1fr);gap:13px}.channel-btn{appearance:none;border:1px solid #44391d;background:linear-gradient(160deg,#1a1710,#101113);border-radius:20px;padding:19px 12px;color:white;cursor:pointer;transition:.2s;text-align:center;min-height:125px}.channel-btn:hover{transform:translateY(-3px);border-color:#9e7f2e;box-shadow:0 16px 35px rgba(0,0,0,.25),0 0 25px rgba(215,180,93,.08)}.channel-icon{width:48px;height:48px;border-radius:16px;margin:0 auto 10px;display:grid;place-items:center;font-size:24px;background:#0d0e10;border:1px solid #42361c}.channel-btn b{display:block;font-size:16px}.channel-btn small{display:block;color:#9c9a93;margin-top:6px}.message-preview{margin-top:17px;border:1px solid #30302e;background:#0b0c0e;border-radius:16px;padding:15px}.message-preview label{display:block;color:#b8b5ac;font-size:12px;margin-bottom:8px}.message-preview .preview-text{line-height:1.95;color:#efede5}.inline-note{margin-top:13px;color:#b9aa79;font-size:13px;line-height:1.9}.security-note{display:flex;gap:13px;align-items:flex-start;margin-top:18px;padding:16px;border:1px solid #3d351f;border-radius:17px;background:#12110d}.security-note .icon{width:42px;height:42px;min-width:42px;border-radius:14px;display:grid;place-items:center;background:#241f10;color:#efcf75}.security-note b{color:#f2da92}.security-note p{margin:5px 0 0;color:#aaa89f;line-height:1.8}.issue-callout{display:grid;grid-template-columns:auto 1fr;gap:14px;align-items:center;border:1px solid #654f22;background:linear-gradient(145deg,#1b160d,#111214);border-radius:20px;padding:18px;margin-bottom:20px}.issue-callout .warn{width:56px;height:56px;border-radius:18px;display:grid;place-items:center;background:#2b220d;border:1px solid #806520;font-size:26px}.issue-callout h2{margin:0 0 7px;color:#f0d47e;font-size:22px}.issue-callout p{margin:0;color:#c9c7c0;line-height:1.85}.support-form{display:grid;grid-template-columns:1fr 1fr;gap:14px}.field{display:grid;gap:8px}.field.full{grid-column:1/-1}.field label{font-size:13px;color:#d9c888;font-weight:700}.field input,.field textarea{width:100%;border-radius:14px;border:1px solid #343431;background:#0c0d0f;color:#f5f3ed;padding:14px 15px;font:inherit;outline:none}.field input:focus,.field textarea:focus{border-color:#856c29;box-shadow:0 0 0 3px rgba(215,180,93,.07)}.upload-box{grid-column:1/-1;border:1px dashed #846b29;border-radius:20px;padding:20px;text-align:center;background:#0d0e10;cursor:pointer}.upload-box input{display:none}.upload-box strong{display:block;color:#f2d987;margin:8px 0}.upload-box small{color:#918f88}.upload-preview{margin-top:8px;color:#d2d0c9}.gold-btn{width:100%;grid-column:1/-1;border:1px solid #d4b05c;border-radius:16px;padding:15px 18px;background:linear-gradient(90deg,#c99e43,#f0d083,#c99e43);color:#17140a;font:inherit;font-weight:900;font-size:16px;cursor:pointer;box-shadow:0 12px 35px rgba(215,180,93,.15)}.gold-btn:disabled{opacity:.6;cursor:wait}.ticket-result{grid-column:1/-1;margin-top:4px;border-radius:16px;padding:15px;display:none;line-height:1.9}.ticket-result.show{display:block}.ticket-result.ok{background:#0d1a13;border:1px solid #27583a;color:#a8e6c0}.ticket-result.warn{background:#1b160d;border:1px solid #695220;color:#f0d58a}.ticket-result.err{background:#211013;border:1px solid #6b2931;color:#ffb1b9}.step-row{display:grid;grid-template-columns:repeat(3,1fr);gap:14px;margin-top:18px}.step{position:relative;text-align:center;border:1px solid #2d2d2c;border-radius:17px;padding:17px 10px;background:#0e0f11}.step-num{width:40px;height:40px;border-radius:50%;margin:auto;display:grid;place-items:center;border:1px solid #755f25;background:#211c0e;color:#f4da8d;font-weight:900}.step b{display:block;margin-top:9px;color:#eee}.step small{display:block;color:#8f8e88;margin-top:5px;line-height:1.6}.support-shortcuts{margin-top:16px}.support-shortcuts .channel-grid{grid-template-columns:repeat(4,1fr)}.footer-note{text-align:center;color:#77766f;padding:28px 0 0;font-size:12px}.copy-toast{position:fixed;bottom:18px;left:50%;transform:translateX(-50%) translateY(20px);background:#17130b;border:1px solid #765f24;color:#efd68a;border-radius:12px;padding:10px 16px;opacity:0;pointer-events:none;transition:.25s;z-index:100}.copy-toast.show{opacity:1;transform:translateX(-50%) translateY(0)}
@media(max-width:780px){.public-shell{width:95%}.hero{grid-template-columns:1fr;padding:23px}.hero-art{min-height:180px}.hero-orb{width:145px;height:145px;font-size:62px}.orbit{width:185px}.channel-grid,.support-shortcuts .channel-grid{grid-template-columns:repeat(2,1fr)}.support-form{grid-template-columns:1fr}.field.full,.upload-box,.gold-btn,.ticket-result{grid-column:auto}.step-row{grid-template-columns:1fr}.section-card{padding:18px}.section-head{display:block}.section-head h2{font-size:21px}.public-topbar{align-items:flex-start}.brand small{max-width:190px}.hero h1{font-size:34px}}@media(max-width:390px){.channel-btn{min-height:112px;padding:14px 8px}.hero{border-radius:22px}.section-card{border-radius:20px}.back-link{font-size:12px}.brand strong{font-size:15px}}
.support-form select{width:100%;border-radius:14px;border:1px solid #343431;background:#0c0d0f;color:#f5f3ed;padding:14px 15px;font:inherit;outline:none}
.support-form select:focus{border-color:#856c29;box-shadow:0 0 0 3px rgba(215,180,93,.07)}
.nested-fields{display:grid;grid-template-columns:1fr 1fr;gap:14px;grid-column:1/-1}
.compact-callout{grid-column:1/-1;padding:14px 16px;border-radius:16px;border:1px solid #3d351f;background:#12110d;color:#d8d1ba;line-height:1.9}
.ticket-type-grid{grid-column:1/-1;display:grid;grid-template-columns:repeat(3,1fr);gap:10px}
.ticket-chip{padding:12px 10px;border-radius:14px;border:1px solid #393224;background:#0d0e10;color:#d8c27f;text-align:center;font-size:13px}
@media(max-width:780px){.nested-fields{grid-template-columns:1fr}.ticket-type-grid{grid-template-columns:repeat(2,1fr)}}

.brand-channel-icon{display:grid!important;place-items:center!important;background:#0b0c0f!important;padding:0!important;overflow:hidden}.brand-channel-icon img{width:58px;height:58px;display:block;border-radius:14px;object-fit:cover;image-rendering:auto}@media(max-width:560px){.brand-channel-icon img{width:52px;height:52px}}

/* V18.4.1 — real messenger app icons extracted from user-provided screenshots */
.brand-channel-icon{border:1px solid rgba(255,255,255,.06)!important;box-shadow:inset 0 0 0 1px rgba(255,255,255,.02),0 8px 20px rgba(0,0,0,.2)}